Citi

CitiMortgage

Homeowners Insurance


Q: Who should I contact if I need assistance with an insurance claim?

A: For assistance with an insurance claim, please call our Citi Property Damages Department at 1-866-844-2198 between 8:00AM and 10:00PM ET, Monday - Friday, 9:00AM and 6:00PM ET Saturday or write to:

Property Damages Dept
CitiMortgage, Inc.
PO Box 8855
Springfield, OH 45501
Q: Who should I contact if I have a question regarding my homeowners insurance premium payment?

A: Please call our Homeowners Insurance Center at 1-800-442-8774 between 8:00AM and 10:00PM ET, Monday - Friday, 9:00AM and 6:00PM ET Saturday or write to:

Insurance Center
CitiMortgage, Inc.
PO Box 7706
Springfield, OH 45501
Q: Who should I contact if I have a question regarding the amount of insurance coverage on my home?

A: Please call our Homeowners Insurance Center at 1-800-442-8774 between 8:00AM and 10:00PM ET, Monday - Friday, 9:00AM and 6:00PM ET Saturday or write to:

Insurance Center
CitiMortgage, Inc.
PO Box 7706
Springfield, OH 45501
Q: Who should I contact if I have changed my Hazard Insurance Company?

A: Please call our Homeowners Insurance Center at 1-800-442-8774 between 8:00AM and 10:00PM ET, Monday - Friday, 9:00AM and 6:00PM ET Saturday or write to:

Insurance Center
CitiMortgage, Inc.
PO Box 7706
Springfield, OH 45501

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